Privacy Policy for Kufri Heritage Resort

1. Introduction

Welcome to Kufri Heritage Resort. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.kufriheritageresort.com or use our services.

2. Information We Collect

We collect personal information that you provide to us, such as:

  • Name, email address, phone number, and postal address
  • Booking information and preferences
  • Payment information
  • Feedback and correspondence, such as information you provide in your responses to surveys, when you participate in market research activities, report a problem with our services, receive customer support, or otherwise correspond with us

3. How We Use Your Information

We use your personal information to:

  • Provide, maintain, and improve our services
  • Process your bookings and transactions
  • Communicate with you about your bookings, our services, and promotional offers
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Sharing Your Information

We may share your personal information with:

  • Service providers who perform services on our behalf
  • Professional advisors, such as lawyers, auditors, and insurers
  • Government and law enforcement officials when required by law

5. Data Security

We have implemented appropriate technical and organizational security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and receive a copy of your personal information
  • The right to rectify or update your personal information
  • The right to delete your personal information
  • The right to restrict or object to our processing of your personal information

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: frontoffice@kufriholidayresort.com Phone: 62301 83821